How can we help?

Find your next step, resolve a problem, or get help with your account.

Email Support

For account, project, or billing help, tell us what you expected and what happened. Never include passwords or API keys.

support@raceai.tech

Your first project

Start with a research question. Keep papers, notes, and conversations together, then open the original sources to review your findings.

Open your projects

A few useful answers

My project or activity feed won’t load. What should I do?

Check your connection and use Try again where available. A failed refresh does not mean your saved work was deleted. If the problem continues, email the page URL and error message, with private research and credentials removed.

How should I use AI-generated research?

Treat it as a starting point. Open the cited sources, check methods and context, and review generated text or code before relying on it.

Where can I manage billing or request account help?

Open your account menu in Projects for plan and account controls. Contact support for billing, access, or data requests. Include your account email so we can identify the next step.